Win / Loss Data
PrestaShop Customer Signals
See PrestaShop's live competitive picture - head-to-head win rates against Shopify and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where PrestaShop wins customers from competitors
Accounts that switched from a competitor to PrestaShop over the last 12 months. Each figure is PrestaShop's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where PrestaShop lost customers in the last 12 months
PrestaShop's biggest competitive threats. Each ribbon shows a vendor that picked up a churned PrestaShop customer in the last 12 months; thickness = share of all churns.
- PrestaShop vs Shopify: 26.9%
- PrestaShop vs WooCommerce: 10.5%
- PrestaShop vs Brevo: 8%
- PrestaShop vs Intuit: 6.6%
- PrestaShop vs Adobe: 5.4%
- PrestaShop vs OpenCart: 4.9%
- PrestaShop vs Klarna: 3.9%
- PrestaShop vs WhatsApp: 3.7%
- PrestaShop vs Zendesk: 3.6%
- PrestaShop vs klaviyo: 2.7%
Data current as of July 2026
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Live head-to-head win rates against Shopify and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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