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Win / Loss Data

PrestaShop Customer Signals

132 PrestaShop customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how PrestaShop's competitive position is shifting.

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30%Win rate
26Rivals tracked
132In-market
Competitive wins

Where PrestaShop wins customers from competitors

Accounts that switched from a competitor to PrestaShop over the last 12 months.Each figure is a recency-weighted, Bayesian-smoothed estimate of PrestaShop's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorEstimated win rate
osCommerce
89%
Adobe
71%
Zen Cart
70%
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Churn destinations

Where PrestaShop lost customers in the last 12 months

PrestaShop's biggest competitive threats: every vendor that picked up a churned PrestaShop customer in the last 12 months, ranked by share of all churns.

Where PrestaShop customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where PrestaShop customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.PrestaShopPrestaShop vs Shopify: 48.1%ShopifyPrestaShop vs WooCommerce: 24.3%WooCommercePrestaShop vs OpenCart: 8.6%OpenCartPrestaShop vs Adobe: 7.9%AdobePrestaShop vs Wix: 2.1%WixPrestaShop vs Drupal: 1.9%DrupalPrestaShop vs Bitrix24: 1.4%Bitrix24PrestaShop vs Shopware: 0.9%ShopwarePrestaShop vs BigCommerce: 0.8%BigCommercePrestaShop vs Webflow: 0.7%Webflow

Data current as of September 2026

Hi PrestaShop team

132 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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