Win / Loss Data

nopCommerce Customer Signals

See nopCommerce's live competitive picture - head-to-head win rates against Shopify and other competitors, where retention risk is concentrated, and how the category is shifting.

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Competitive wins

Where nopCommerce wins customers from competitors

Accounts that switched from a competitor to nopCommerce over the last 12 months. Each figure is nopCommerce's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Text
58%
Drupal
56%
Zendesk
52%
7 more competitors in the full datasetUnlock the full dataset
Churn destinations

Where nopCommerce lost customers in the last 12 months

nopCommerce's biggest competitive threats. Each ribbon shows a vendor that picked up a churned nopCommerce customer in the last 12 months; thickness = share of all churns.

Where nopCommerce customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where nopCommerce customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.nopCommercenopCommerce vs Shopify: 27.1%ShopifynopCommerce vs Adobe: 8.7%AdobenopCommerce vs WooCommerce: 8%WooCommercenopCommerce vs Intuit: 7.7%IntuitnopCommerce vs Zendesk: 4.1%ZendesknopCommerce vs OpenCart: 3.9%OpenCartnopCommerce vs Tawk.to: 3.5%Tawk.tonopCommerce vs klaviyo: 3.2%klaviyonopCommerce vs BigCommerce: 3%BigCommercenopCommerce vs WhatsApp: 2.9%WhatsApp
  • nopCommerce vs Shopify: 27.1%
  • nopCommerce vs Adobe: 8.7%
  • nopCommerce vs WooCommerce: 8%
  • nopCommerce vs Intuit: 7.7%
  • nopCommerce vs Zendesk: 4.1%
  • nopCommerce vs OpenCart: 3.9%
  • nopCommerce vs Tawk.to: 3.5%
  • nopCommerce vs klaviyo: 3.2%
  • nopCommerce vs BigCommerce: 3%
  • nopCommerce vs WhatsApp: 2.9%

Data current as of July 2026

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Live head-to-head win rates against Shopify and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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