Win / Loss Data
OroCommerce Customer Signals
See OroCommerce's live competitive picture - head-to-head win rates against Shopify and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where OroCommerce wins customers from competitors
Accounts that switched from a competitor to OroCommerce over the last 12 months. Each figure is OroCommerce's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where OroCommerce lost customers in the last 12 months
OroCommerce's biggest competitive threats. Each ribbon shows a vendor that picked up a churned OroCommerce customer in the last 12 months; thickness = share of all churns.
- OroCommerce vs Shopify: 44.7%
- OroCommerce vs HubSpot: 15.8%
- OroCommerce vs Intercom: 7.9%
- OroCommerce vs Clearpay: 7.9%
- OroCommerce vs Adobe: 5.3%
- OroCommerce vs Brevo: 5.3%
- OroCommerce vs Zendesk: 5.3%
- OroCommerce vs PrestaShop: 2.6%
- OroCommerce vs Intuit: 2.6%
- OroCommerce vs Klarna: 2.6%
Data current as of July 2026
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Live head-to-head win rates against Shopify and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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