commercetools Customer Signals
17 commercetools customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how commercetools's competitive position is shifting.
Where commercetools wins customers from competitors
Accounts that switched from a competitor to commercetools over the last 12 months. Each figure is commercetools's win rate in switches against that competitor, ranked from highest to lowest.
Where commercetools lost customers in the last 12 months
commercetools's biggest competitive threats. Each ribbon shows a vendor that picked up a churned commercetools customer in the last 12 months; thickness = share of all churns.
- commercetools vs Klarna: 36.4%
- commercetools vs Oracle: 18.2%
- commercetools vs Shopify: 18.2%
- commercetools vs HubSpot: 9.1%
- commercetools vs Intuit: 9.1%
- commercetools vs WhatsApp: 9.1%
Data current as of August 2026
17 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card