commercetools Customer Signals
25 commercetools customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how commercetools's competitive position is shifting.
Where commercetools wins customers from competitors
Accounts that switched from a competitor to commercetools over the last 12 months.Each figure is a recency-weighted, Bayesian-smoothed estimate of commercetools's win rate in switches against that competitor, ranked from highest to lowest.
Where commercetools lost customers in the last 12 months
commercetools's biggest competitive threats: every vendor that picked up a churned commercetools customer in the last 12 months, ranked by share of all churns.
commercetools vs Shopify: 33.3%
commercetools vs ContentStack: 20.8%
commercetools vs Oracle: 16.7%
commercetools vs Wix: 12.5%
commercetools vs WooCommerce: 12.5%
commercetools vs SalesForce: 4.2%
Data current as of September 2026
25 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card