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Intershop Customer Signals

1 Intershop customer opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Intershop's competitive position is shifting.

48%Win rate
13Rivals tracked
1In-market

Where Intershop wins customers from competitors

Accounts that switched from a competitor to Intershop over the last 12 months.Each figure is a recency-weighted, Bayesian-smoothed estimate of Intershop's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorEstimated win rate
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Where Intershop lost customers in the last 12 months

Intershop's biggest competitive threats: every vendor that picked up a churned Intershop customer in the last 12 months, ranked by share of all churns.

Where Intershop customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Intershop customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.IntershopIntershop vs Adobe: 35.5%AdobeIntershop vs SalesForce: 24.5%SalesForceIntershop vs Drupal: 9.7%DrupalIntershop vs TYPO3: 5.2%TYPO3Intershop vs Shopify: 5.2%ShopifyIntershop vs PrestaShop: 3.2%PrestaShopIntershop vs Shopware: 3.2%ShopwareIntershop vs WooCommerce: 2.6%WooCommerceIntershop vs commercetools: 2.6%commercetoolsIntershop vs Bitrix24: 1.9%Bitrix24

Data current as of September 2026

1 of your customer is trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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