Win / Loss Data

Adobe (Magento Enterprise) Customer Signals

27 Adobe (Magento Enterprise) customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Adobe (Magento Enterprise)'s competitive position is shifting.

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25%Win rate
70Rivals tracked
27In-market
Competitive wins

Where Adobe (Magento Enterprise) wins customers from competitors

Accounts that switched from a competitor to Adobe (Magento Enterprise) over the last 12 months. Each figure is Adobe (Magento Enterprise)'s win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
TYPO3
94%
Drupal
56%
LivePerson
52%
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Churn destinations

Where Adobe (Magento Enterprise) lost customers in the last 12 months

Adobe (Magento Enterprise)'s biggest competitive threats. Each ribbon shows a vendor that picked up a churned Adobe (Magento Enterprise) customer in the last 12 months; thickness = share of all churns.

Where Adobe (Magento Enterprise) customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Adobe (Magento Enterprise) customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Adobe (Magento Enterprise)Adobe (Magento Enterprise) vs Shopify: 30.6%ShopifyAdobe (Magento Enterprise) vs Zendesk: 11.1%ZendeskAdobe (Magento Enterprise) vs SalesForce: 9%SalesForceAdobe (Magento Enterprise) vs Intuit: 7.6%IntuitAdobe (Magento Enterprise) vs BigCommerce: 6.4%BigCommerceAdobe (Magento Enterprise) vs klaviyo: 5%klaviyoAdobe (Magento Enterprise) vs Klarna: 3.2%KlarnaAdobe (Magento Enterprise) vs HubSpot: 2.8%HubSpotAdobe (Magento Enterprise) vs Olark: 2.6%OlarkAdobe (Magento Enterprise) vs WhatsApp: 1.7%WhatsApp
  • Adobe (Magento Enterprise) vs Shopify: 30.6%
  • Adobe (Magento Enterprise) vs Zendesk: 11.1%
  • Adobe (Magento Enterprise) vs SalesForce: 9%
  • Adobe (Magento Enterprise) vs Intuit: 7.6%
  • Adobe (Magento Enterprise) vs BigCommerce: 6.4%
  • Adobe (Magento Enterprise) vs klaviyo: 5%
  • Adobe (Magento Enterprise) vs Klarna: 3.2%
  • Adobe (Magento Enterprise) vs HubSpot: 2.8%
  • Adobe (Magento Enterprise) vs Olark: 2.6%
  • Adobe (Magento Enterprise) vs WhatsApp: 1.7%

Data current as of August 2026

Hi Adobe (Magento Enterprise) team

27 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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