Win / Loss Data

Mirakl Customer Signals

14 Mirakl customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Mirakl's competitive position is shifting.

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90%Win rate
11Rivals tracked
14In-market
Competitive wins

Where Mirakl wins customers from competitors

Accounts that switched from a competitor to Mirakl over the last 12 months. Each figure is Mirakl's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Adobe
100%
Webflow
100%
Chatwoot
100%
7 more competitors in the full datasetUnlock the full dataset
Churn destinations

Where Mirakl lost customers in the last 12 months

Mirakl's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Mirakl customer in the last 12 months; thickness = share of all churns.

Where Mirakl customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Mirakl customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.MiraklMirakl vs ContentStack: 54.5%ContentStackMirakl vs SalesForce: 18.2%SalesForceMirakl vs HubSpot: 9.1%HubSpotMirakl vs Shopify: 9.1%ShopifyMirakl vs Zendesk: 9.1%Zendesk
  • Mirakl vs ContentStack: 54.5%
  • Mirakl vs SalesForce: 18.2%
  • Mirakl vs HubSpot: 9.1%
  • Mirakl vs Shopify: 9.1%
  • Mirakl vs Zendesk: 9.1%

Data current as of August 2026

Hi Mirakl team

14 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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