Oracle (RightNow) Customer Signals
4 Oracle (RightNow) customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Oracle (RightNow)'s competitive position is shifting.
Where Oracle (RightNow) wins customers from competitors
Accounts that switched from a competitor to Oracle (RightNow) over the last 12 months. Each figure is Oracle (RightNow)'s win rate in switches against that competitor, ranked from highest to lowest.
Where Oracle (RightNow) lost customers in the last 12 months
Oracle (RightNow)'s biggest competitive threats. Each ribbon shows a vendor that picked up a churned Oracle (RightNow) customer in the last 12 months; thickness = share of all churns.
- Oracle (RightNow) vs SalesForce: 29.9%
- Oracle (RightNow) vs Zendesk: 23.9%
- Oracle (RightNow) vs LivePerson: 6.6%
- Oracle (RightNow) vs Text: 4.5%
- Oracle (RightNow) vs Atlassian: 4.3%
- Oracle (RightNow) vs Tawk.to: 3.6%
- Oracle (RightNow) vs Olark: 2.6%
- Oracle (RightNow) vs Genesys: 2.6%
- Oracle (RightNow) vs Freshworks: 2.6%
- Oracle (RightNow) vs WhatsApp: 2.4%
Data current as of August 2026
4 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
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