Win / Loss Data
iAdvize Customer Signals
See iAdvize's live competitive picture - head-to-head win rates against Zendesk and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where iAdvize wins customers from competitors
Accounts that switched from a competitor to iAdvize over the last 12 months. Each figure is iAdvize's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where iAdvize lost customers in the last 12 months
iAdvize's biggest competitive threats. Each ribbon shows a vendor that picked up a churned iAdvize customer in the last 12 months; thickness = share of all churns.
- iAdvize vs Zendesk: 32.4%
- iAdvize vs WhatsApp: 10.7%
- iAdvize vs Tawk.to: 6.6%
- iAdvize vs Text: 5.5%
- iAdvize vs Intercom: 5.5%
- iAdvize vs SalesForce: 5.1%
- iAdvize vs Crisp: 4.8%
- iAdvize vs Atlassian: 4%
- iAdvize vs HubSpot: 2.2%
- iAdvize vs ChatBeacon: 2.2%
Data current as of July 2026
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Live head-to-head win rates against Zendesk and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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