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Win / Loss Data

iAdvize Customer Signals

12 iAdvize customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how iAdvize's competitive position is shifting.

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29%Win rate
28Rivals tracked
12In-market
Competitive wins

Where iAdvize wins customers from competitors

Accounts that switched from a competitor to iAdvize over the last 12 months.Each figure is a recency-weighted, Bayesian-smoothed estimate of iAdvize's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorEstimated win rate
Shopify
84%
Gorgias
69%
SalesForce
68%
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Churn destinations

Where iAdvize lost customers in the last 12 months

iAdvize's biggest competitive threats: every vendor that picked up a churned iAdvize customer in the last 12 months, ranked by share of all churns.

Where iAdvize customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where iAdvize customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.iAdvizeiAdvize vs WhatsApp: 30.2%WhatsAppiAdvize vs Zendesk: 26.8%ZendeskiAdvize vs Tawk.to: 5.7%Tawk.toiAdvize vs Intercom: 4.1%IntercomiAdvize vs Crisp: 3.7%CrispiAdvize vs Text: 3.7%TextiAdvize vs SalesForce: 3.4%SalesForceiAdvize vs HubSpot: 2.5%HubSpotiAdvize vs LivePerson: 1.8%LivePersoniAdvize vs Smartsupp: 1.6%Smartsupp

Data current as of September 2026

Hi iAdvize team

12 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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