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Zowie Customer Signals

See Zowie's live competitive picture - head-to-head win rates against OpenAI and other competitors, where retention risk is concentrated, and how the category is shifting.

47%Win rate
6Rivals tracked
0In-market

Where Zowie wins customers from competitors

Accounts that switched from a competitor to Zowie over the last 12 months.Each figure is a recency-weighted, Bayesian-smoothed estimate of Zowie's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorEstimated win rate
Text
62%
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Where Zowie lost customers in the last 12 months

Zowie's biggest competitive threats: every vendor that picked up a churned Zowie customer in the last 12 months, ranked by share of all churns.

Where Zowie customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Zowie customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.ZowieZowie vs OpenAI: 23.1%OpenAIZowie vs Gorgias: 19.2%GorgiasZowie vs Tawk.to: 15.4%Tawk.toZowie vs Smartsupp: 11.5%SmartsuppZowie vs HubSpot: 7.7%HubSpotZowie vs Tidio: 7.7%TidioZowie vs WhatsApp: 7.7%WhatsAppZowie vs SalesForce: 3.8%SalesForceZowie vs Zendesk: 3.8%Zendesk

Data current as of September 2026

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