Win / Loss Data
ChatBro Customer Signals
See ChatBro's live competitive picture - head-to-head win rates against WhatsApp and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where ChatBro wins customers from competitors
Accounts that switched from a competitor to ChatBro over the last 12 months. Each figure is ChatBro's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where ChatBro lost customers in the last 12 months
ChatBro's biggest competitive threats. Each ribbon shows a vendor that picked up a churned ChatBro customer in the last 12 months; thickness = share of all churns.
- ChatBro vs WhatsApp: 26.5%
- ChatBro vs Tawk.to: 13.7%
- ChatBro vs WooCommerce: 7.8%
- ChatBro vs Chaty Premio: 5.9%
- ChatBro vs Intuit: 4.9%
- ChatBro vs JivoSite: 4.9%
- ChatBro vs Brevo: 3.9%
- ChatBro vs Crisp: 3.9%
- ChatBro vs HubSpot: 3.9%
- ChatBro vs Intercom: 3.9%
Data current as of July 2026
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Live head-to-head win rates against WhatsApp and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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