JivoSite Customer Signals
408 JivoSite customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how JivoSite's competitive position is shifting.
Where JivoSite wins customers from competitors
Accounts that switched from a competitor to JivoSite over the last 12 months. Each figure is JivoSite's win rate in switches against that competitor, ranked from highest to lowest.
Where JivoSite lost customers in the last 12 months
JivoSite's biggest competitive threats. Each ribbon shows a vendor that picked up a churned JivoSite customer in the last 12 months; thickness = share of all churns.
- JivoSite vs WhatsApp: 28.3%
- JivoSite vs Tawk.to: 15.4%
- JivoSite vs Chatwoot: 5.6%
- JivoSite vs Tidio: 4.6%
- JivoSite vs Zendesk: 4.4%
- JivoSite vs Smartsupp: 4.4%
- JivoSite vs Chatra: 2.5%
- JivoSite vs WhatsHelp: 2.4%
- JivoSite vs Crisp: 2.4%
- JivoSite vs Talk-me: 2%
Data current as of August 2026
408 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card