Win / Loss Data

Contact At Once! Customer Signals

3 Contact At Once! customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Contact At Once!'s competitive position is shifting.

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44%Win rate
28Rivals tracked
3In-market
Competitive wins

Where Contact At Once! wins customers from competitors

Accounts that switched from a competitor to Contact At Once! over the last 12 months. Each figure is Contact At Once!'s win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Comm100
100%
SalesForce
92%
SnapEngage
53%
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Churn destinations

Where Contact At Once! lost customers in the last 12 months

Contact At Once!'s biggest competitive threats. Each ribbon shows a vendor that picked up a churned Contact At Once! customer in the last 12 months; thickness = share of all churns.

Where Contact At Once! customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Contact At Once! customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Contact At Once!Contact At Once! vs LivePerson: 55.9%LivePersonContact At Once! vs Genesys: 11.6%GenesysContact At Once! vs WhosOn: 4.6%WhosOnContact At Once! vs Text: 4.2%TextContact At Once! vs HubSpot: 3.4%HubSpotContact At Once! vs SalesForce: 2.4%SalesForceContact At Once! vs Tawk.to: 2%Tawk.toContact At Once! vs Zendesk: 1.7%ZendeskContact At Once! vs Intuit: 1.4%IntuitContact At Once! vs LiveHelpNow: 1.4%LiveHelpNow
  • Contact At Once! vs LivePerson: 55.9%
  • Contact At Once! vs Genesys: 11.6%
  • Contact At Once! vs WhosOn: 4.6%
  • Contact At Once! vs Text: 4.2%
  • Contact At Once! vs HubSpot: 3.4%
  • Contact At Once! vs SalesForce: 2.4%
  • Contact At Once! vs Tawk.to: 2%
  • Contact At Once! vs Zendesk: 1.7%
  • Contact At Once! vs Intuit: 1.4%
  • Contact At Once! vs LiveHelpNow: 1.4%

Data current as of August 2026

Hi Contact At Once! team

3 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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