Win / Loss Data

Glia Customer Signals

See Glia's live competitive picture - head-to-head win rates against HubSpot and other competitors, where retention risk is concentrated, and how the category is shifting.

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Competitive wins

Where Glia wins customers from competitors

Accounts that switched from a competitor to Glia over the last 12 months. Each figure is Glia's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
LivePerson
93%
Posh
88%
SnapEngage
83%
Contact At Once!
82%
Genesys
74%
Text
71%
Intuit
69%
Intercom
67%
SalesForce
55%
HubSpot
37%
Churn destinations

Where Glia lost customers in the last 12 months

Glia's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Glia customer in the last 12 months; thickness = share of all churns.

Where Glia customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Glia customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.GliaGlia vs HubSpot: 31.4%HubSpotGlia vs OpenAI: 6.7%OpenAIGlia vs Talkdesk: 5.7%TalkdeskGlia vs Wix: 5.7%WixGlia vs Genesys: 4.8%GenesysGlia vs SalesForce: 4.8%SalesForceGlia vs Intuit: 3.8%IntuitGlia vs Zendesk: 2.9%ZendeskGlia vs Atlassian: 2.9%AtlassianGlia vs Brevo: 2.9%Brevo
  • Glia vs HubSpot: 31.4%
  • Glia vs OpenAI: 6.7%
  • Glia vs Talkdesk: 5.7%
  • Glia vs Wix: 5.7%
  • Glia vs Genesys: 4.8%
  • Glia vs SalesForce: 4.8%
  • Glia vs Intuit: 3.8%
  • Glia vs Zendesk: 2.9%
  • Glia vs Atlassian: 2.9%
  • Glia vs Brevo: 2.9%

Data current as of July 2026

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Live head-to-head win rates against HubSpot and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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