LiveHelpNow Customer Signals
17 LiveHelpNow customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how LiveHelpNow's competitive position is shifting.
Where LiveHelpNow wins customers from competitors
Accounts that switched from a competitor to LiveHelpNow over the last 12 months. Each figure is LiveHelpNow's win rate in switches against that competitor, ranked from highest to lowest.
Where LiveHelpNow lost customers in the last 12 months
LiveHelpNow's biggest competitive threats. Each ribbon shows a vendor that picked up a churned LiveHelpNow customer in the last 12 months; thickness = share of all churns.
- LiveHelpNow vs Zendesk: 17.5%
- LiveHelpNow vs Text: 12.7%
- LiveHelpNow vs LivePerson: 11.2%
- LiveHelpNow vs Tawk.to: 9%
- LiveHelpNow vs SalesForce: 6.1%
- LiveHelpNow vs Chatwoot: 4.4%
- LiveHelpNow vs Freshworks: 4.2%
- LiveHelpNow vs Intercom: 3.4%
- LiveHelpNow vs WhatsApp: 3.3%
- LiveHelpNow vs Olark: 3.2%
Data current as of August 2026
17 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card