Gallabox Customer Signals

7 Gallabox customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Gallabox's competitive position is shifting.

66%Win rate
19Rivals tracked
7In-market

Where Gallabox wins customers from competitors

Accounts that switched from a competitor to Gallabox over the last 12 months. Each figure is Gallabox's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Zendesk
92%
Wati
90%
Shopify
89%
More competitors in the full datasetUnlock the full dataset

Where Gallabox lost customers in the last 12 months

Gallabox's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Gallabox customer in the last 12 months; thickness = share of all churns.

Where Gallabox customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Gallabox customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.GallaboxGallabox vs WhatsApp: 37.8%WhatsAppGallabox vs Zoho: 11%ZohoGallabox vs Tawk.to: 7.9%Tawk.toGallabox vs Text: 6.3%TextGallabox vs GetButton: 4.7%GetButtonGallabox vs Wati: 3.9%WatiGallabox vs Tidio: 3.9%TidioGallabox vs Engati: 3.1%EngatiGallabox vs Chatwoot: 2.4%ChatwootGallabox vs Chaty Premio: 2.4%Chaty Premio
  • Gallabox vs WhatsApp: 37.8%
  • Gallabox vs Zoho: 11%
  • Gallabox vs Tawk.to: 7.9%
  • Gallabox vs Text: 6.3%
  • Gallabox vs GetButton: 4.7%
  • Gallabox vs Wati: 3.9%
  • Gallabox vs Tidio: 3.9%
  • Gallabox vs Engati: 3.1%
  • Gallabox vs Chatwoot: 2.4%
  • Gallabox vs Chaty Premio: 2.4%

Data current as of August 2026

7 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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