Win / Loss Data
Gallabox Customer Signals
See Gallabox's live competitive picture - head-to-head win rates against WhatsApp and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where Gallabox wins customers from competitors
Accounts that switched from a competitor to Gallabox over the last 12 months. Each figure is Gallabox's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Gallabox lost customers in the last 12 months
Gallabox's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Gallabox customer in the last 12 months; thickness = share of all churns.
- Gallabox vs WhatsApp: 28.4%
- Gallabox vs Shopify: 15.8%
- Gallabox vs Zoho: 8.4%
- Gallabox vs WooCommerce: 7.4%
- Gallabox vs Text: 7.4%
- Gallabox vs Tawk.to: 5.3%
- Gallabox vs Wati: 4.2%
- Gallabox vs Tidio: 3.2%
- Gallabox vs Wix: 3.2%
- Gallabox vs Smartsupp: 3.2%
Data current as of July 2026
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Live head-to-head win rates against WhatsApp and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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