Win / Loss Data
Goftino Customer Signals
69 Goftino customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Goftino's competitive position is shifting.
30%Win rate
48Rivals tracked
69In-market
Competitive wins
Where Goftino wins customers from competitors
Accounts that switched from a competitor to Goftino over the last 12 months. Each figure is Goftino's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Goftino lost customers in the last 12 months
Goftino's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Goftino customer in the last 12 months; thickness = share of all churns.
- Goftino vs Smartsupp: 79.8%
- Goftino vs Tawk.to: 4%
- Goftino vs WhatsApp: 3.5%
- Goftino vs Tidio: 3.5%
- Goftino vs Chaty Premio: 2%
- Goftino vs JivoSite: 1.6%
- Goftino vs Chatwoot: 1.1%
- Goftino vs Crisp: 0.9%
- Goftino vs Wati: 0.4%
- Goftino vs Zendesk: 0.4%
Data current as of August 2026
Hi Goftino team
69 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card