WhatsHelp Customer Signals
58 WhatsHelp customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how WhatsHelp's competitive position is shifting.
Where WhatsHelp wins customers from competitors
Accounts that switched from a competitor to WhatsHelp over the last 12 months. Each figure is WhatsHelp's win rate in switches against that competitor, ranked from highest to lowest.
Where WhatsHelp lost customers in the last 12 months
WhatsHelp's biggest competitive threats. Each ribbon shows a vendor that picked up a churned WhatsHelp customer in the last 12 months; thickness = share of all churns.
- WhatsHelp vs WhatsApp: 39.1%
- WhatsHelp vs GetButton: 17%
- WhatsHelp vs Tawk.to: 8.1%
- WhatsHelp vs Text: 6.4%
- WhatsHelp vs Zendesk: 5.1%
- WhatsHelp vs Chaty Premio: 3.6%
- WhatsHelp vs JivoSite: 3%
- WhatsHelp vs Tidio: 2.5%
- WhatsHelp vs Chatwoot: 2.2%
- WhatsHelp vs Rocket.Chat: 1.7%
Data current as of August 2026
58 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card