Win / Loss Data
Leadster Customer Signals
See Leadster's live competitive picture - head-to-head win rates against WhatsApp and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where Leadster wins customers from competitors
Accounts that switched from a competitor to Leadster over the last 12 months. Each figure is Leadster's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Leadster lost customers in the last 12 months
Leadster's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Leadster customer in the last 12 months; thickness = share of all churns.
- Leadster vs WhatsApp: 47.6%
- Leadster vs HubSpot: 6.2%
- Leadster vs Wix (Chat): 5.2%
- Leadster vs Joinchat: 5%
- Leadster vs Chatwoot: 4.4%
- Leadster vs JivoSite: 3.7%
- Leadster vs Zendesk: 3.3%
- Leadster vs OpenAI: 3.1%
- Leadster vs Tawk.to: 2.9%
- Leadster vs Chaty Premio: 2.7%
Data current as of July 2026
Hi Leadster team
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Live head-to-head win rates against WhatsApp and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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