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Win / Loss Data

Leadster Customer Signals

31 Leadster customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Leadster's competitive position is shifting.

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54%Win rate
30Rivals tracked
31In-market
Competitive wins

Where Leadster wins customers from competitors

Accounts that switched from a competitor to Leadster over the last 12 months.Each figure is a recency-weighted, Bayesian-smoothed estimate of Leadster's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorEstimated win rate
GetButton
78%
Tawk.to
76%
WhatsHelp
74%
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Churn destinations

Where Leadster lost customers in the last 12 months

Leadster's biggest competitive threats: every vendor that picked up a churned Leadster customer in the last 12 months, ranked by share of all churns.

Where Leadster customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Leadster customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.LeadsterLeadster vs WhatsApp: 52.1%WhatsAppLeadster vs HubSpot: 7.6%HubSpotLeadster vs Joinchat: 5.9%JoinchatLeadster vs Chatwoot: 4.7%ChatwootLeadster vs JivoSite: 4.6%JivoSiteLeadster vs Tawk.to: 3.5%Tawk.toLeadster vs Zendesk: 3.2%ZendeskLeadster vs OpenAI: 3.1%OpenAILeadster vs Chaty Premio: 2.9%Chaty PremioLeadster vs Tidio: 1.8%Tidio

Data current as of September 2026

Hi Leadster team

31 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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