Win / Loss Data

MightyCall Customer Signals

See MightyCall's live competitive picture - head-to-head win rates against Wix (Chat) and other competitors, where retention risk is concentrated, and how the category is shifting.

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Competitive wins

Where MightyCall wins customers from competitors

Accounts that switched from a competitor to MightyCall over the last 12 months. Each figure is MightyCall's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Zendesk
43%
Text
33%
Tawk.to
29%
7 more competitors in the full datasetUnlock the full dataset
Churn destinations

Where MightyCall lost customers in the last 12 months

MightyCall's biggest competitive threats. Each ribbon shows a vendor that picked up a churned MightyCall customer in the last 12 months; thickness = share of all churns.

Where MightyCall customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where MightyCall customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.MightyCallMightyCall vs Wix (Chat): 48.6%Wix (Chat)MightyCall vs JivoSite: 19.8%JivoSiteMightyCall vs WhatsApp: 7%WhatsAppMightyCall vs Social Intents: 5.8%Social IntentsMightyCall vs Tidio: 4.3%TidioMightyCall vs Text: 3.1%TextMightyCall vs Chatra: 1.9%ChatraMightyCall vs WhatsHelp: 1.9%WhatsHelpMightyCall vs Tawk.to: 1.9%Tawk.toMightyCall vs Zendesk: 1.6%Zendesk
  • MightyCall vs Wix (Chat): 48.6%
  • MightyCall vs JivoSite: 19.8%
  • MightyCall vs WhatsApp: 7%
  • MightyCall vs Social Intents: 5.8%
  • MightyCall vs Tidio: 4.3%
  • MightyCall vs Text: 3.1%
  • MightyCall vs Chatra: 1.9%
  • MightyCall vs WhatsHelp: 1.9%
  • MightyCall vs Tawk.to: 1.9%
  • MightyCall vs Zendesk: 1.6%

Data current as of July 2026

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Live head-to-head win rates against Wix (Chat) and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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