Win / Loss Data

Landbot Customer Signals

See Landbot's live competitive picture - head-to-head win rates against WhatsApp and other competitors, where retention risk is concentrated, and how the category is shifting.

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Competitive wins

Where Landbot wins customers from competitors

Accounts that switched from a competitor to Landbot over the last 12 months. Each figure is Landbot's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Botpress
100%
Crisp
89%
Salesloft
76%
7 more competitors in the full datasetUnlock the full dataset
Churn destinations

Where Landbot lost customers in the last 12 months

Landbot's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Landbot customer in the last 12 months; thickness = share of all churns.

Where Landbot customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Landbot customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.LandbotLandbot vs WhatsApp: 13.9%WhatsAppLandbot vs HubSpot: 13.3%HubSpotLandbot vs Zendesk: 9.8%ZendeskLandbot vs Tawk.to: 7.6%Tawk.toLandbot vs Intercom: 7.4%IntercomLandbot vs Atlassian: 4.3%AtlassianLandbot vs Text: 4.3%TextLandbot vs Tidio: 4.1%TidioLandbot vs Gorgias: 3.7%GorgiasLandbot vs Freshworks: 3.5%Freshworks
  • Landbot vs WhatsApp: 13.9%
  • Landbot vs HubSpot: 13.3%
  • Landbot vs Zendesk: 9.8%
  • Landbot vs Tawk.to: 7.6%
  • Landbot vs Intercom: 7.4%
  • Landbot vs Atlassian: 4.3%
  • Landbot vs Text: 4.3%
  • Landbot vs Tidio: 4.1%
  • Landbot vs Gorgias: 3.7%
  • Landbot vs Freshworks: 3.5%

Data current as of July 2026

Hi Landbot team

See who's picking up Landbot customers
right now.

Live head-to-head win rates against WhatsApp and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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