Botpress Customer Signals

See Botpress's live competitive picture - head-to-head win rates against Landbot and other competitors, where retention risk is concentrated, and how the category is shifting.

Where Botpress wins customers from competitors

Accounts that switched from a competitor to Botpress over the last 12 months. Each figure is Botpress's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Zendesk
86%
HubSpot
84%
Zoho
83%
7 more competitors in the full datasetUnlock the full dataset

Where Botpress lost customers in the last 12 months

Botpress's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Botpress customer in the last 12 months; thickness = share of all churns.

Where Botpress customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Botpress customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.BotpressBotpress vs Landbot: 61.7%LandbotBotpress vs Front: 4.5%FrontBotpress vs Tidio: 4.2%TidioBotpress vs WhatsApp: 3.6%WhatsAppBotpress vs OpenAI: 3.3%OpenAIBotpress vs Chatbase: 2.9%ChatbaseBotpress vs JivoSite: 2.8%JivoSiteBotpress vs Chatwoot: 1.9%ChatwootBotpress vs Tawk.to: 1.8%Tawk.toBotpress vs Brevo: 1.7%Brevo
  • Botpress vs Landbot: 61.7%
  • Botpress vs Front: 4.5%
  • Botpress vs Tidio: 4.2%
  • Botpress vs WhatsApp: 3.6%
  • Botpress vs OpenAI: 3.3%
  • Botpress vs Chatbase: 2.9%
  • Botpress vs JivoSite: 2.8%
  • Botpress vs Chatwoot: 1.9%
  • Botpress vs Tawk.to: 1.8%
  • Botpress vs Brevo: 1.7%

Data current as of July 2026

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Live head-to-head win rates against Landbot and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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