Win / Loss Data
Oct8ne Customer Signals
22 Oct8ne customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Oct8ne's competitive position is shifting.
50%Win rate
33Rivals tracked
22In-market
Competitive wins
Where Oct8ne wins customers from competitors
Accounts that switched from a competitor to Oct8ne over the last 12 months. Each figure is Oct8ne's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Oct8ne lost customers in the last 12 months
Oct8ne's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Oct8ne customer in the last 12 months; thickness = share of all churns.
- Oct8ne vs Zendesk: 23%
- Oct8ne vs Gorgias: 19.6%
- Oct8ne vs Shopify: 14.6%
- Oct8ne vs WhatsApp: 6.1%
- Oct8ne vs Tidio: 5.6%
- Oct8ne vs HubSpot: 4%
- Oct8ne vs Tawk.to: 3.7%
- Oct8ne vs Smartsupp: 3.7%
- Oct8ne vs Richpanel: 1.8%
- Oct8ne vs Intercom: 1.8%
Data current as of August 2026
Hi Oct8ne team
22 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card