Richpanel Customer Signals
45 Richpanel customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Richpanel's competitive position is shifting.
Where Richpanel wins customers from competitors
Accounts that switched from a competitor to Richpanel over the last 12 months. Each figure is Richpanel's win rate in switches against that competitor, ranked from highest to lowest.
Where Richpanel lost customers in the last 12 months
Richpanel's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Richpanel customer in the last 12 months; thickness = share of all churns.
- Richpanel vs Shopify: 25.5%
- Richpanel vs Gorgias: 18.4%
- Richpanel vs Zendesk: 12.7%
- Richpanel vs Tidio: 10.2%
- Richpanel vs GoDaddy: 8.2%
- Richpanel vs HubSpot: 4.3%
- Richpanel vs Intercom: 3%
- Richpanel vs WhatsApp: 2.6%
- Richpanel vs Chatra: 1.7%
- Richpanel vs Chatwoot: 1.7%
Data current as of August 2026
45 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card