Win / Loss Data
Richpanel Customer Signals
See Richpanel's live competitive picture - head-to-head win rates against Shopify and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where Richpanel wins customers from competitors
Accounts that switched from a competitor to Richpanel over the last 12 months. Each figure is Richpanel's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Richpanel lost customers in the last 12 months
Richpanel's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Richpanel customer in the last 12 months; thickness = share of all churns.
- Richpanel vs Shopify: 49.6%
- Richpanel vs klaviyo: 12.6%
- Richpanel vs Gorgias: 7.2%
- Richpanel vs Zendesk: 4.7%
- Richpanel vs Tidio: 4%
- Richpanel vs Intuit: 3.9%
- Richpanel vs HubSpot: 3.8%
- Richpanel vs GoDaddy: 2.9%
- Richpanel vs WooCommerce: 1.4%
- Richpanel vs Intercom: 1.3%
Data current as of July 2026
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Live head-to-head win rates against Shopify and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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