respond.io Customer Signals

24 respond.io customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how respond.io's competitive position is shifting.

97%Win rate
19Rivals tracked
24In-market

Where respond.io wins customers from competitors

Accounts that switched from a competitor to respond.io over the last 12 months. Each figure is respond.io's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Tawk.to
100%
Zendesk
100%
Chatwoot
100%
More competitors in the full datasetUnlock the full dataset

Data current as of August 2026

24 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

Live data · Updated daily · No credit card