RingCentral Customer Signals
See RingCentral's live competitive picture - head-to-head win rates against Provide Support and other competitors, where retention risk is concentrated, and how the category is shifting.
Where RingCentral wins customers from competitors
Accounts that switched from a competitor to RingCentral over the last 12 months. Each figure is RingCentral's win rate in switches against that competitor, ranked from highest to lowest.
Where RingCentral lost customers in the last 12 months
RingCentral's biggest competitive threats. Each ribbon shows a vendor that picked up a churned RingCentral customer in the last 12 months; thickness = share of all churns.
- RingCentral vs Provide Support: 73.1%
- RingCentral vs Zendesk: 5.1%
- RingCentral vs HubSpot: 5.1%
- RingCentral vs Tawk.to: 2.7%
- RingCentral vs Olark: 2.7%
- RingCentral vs Text: 2.4%
- RingCentral vs Tidio: 2.4%
- RingCentral vs Zoho: 1.7%
- RingCentral vs Comm100: 1%
- RingCentral vs Freshworks: 1%
Data current as of July 2026
See who's picking up RingCentral customers
right now.
Live head-to-head win rates against Provide Support and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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