Provide Support Customer Signals
10 Provide Support customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Provide Support's competitive position is shifting.
Where Provide Support wins customers from competitors
Accounts that switched from a competitor to Provide Support over the last 12 months. Each figure is Provide Support's win rate in switches against that competitor, ranked from highest to lowest.
Where Provide Support lost customers in the last 12 months
Provide Support's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Provide Support customer in the last 12 months; thickness = share of all churns.
- Provide Support vs Zendesk: 13.2%
- Provide Support vs Tawk.to: 11.2%
- Provide Support vs Text: 8%
- Provide Support vs Olark: 5.8%
- Provide Support vs Adobe: 5.6%
- Provide Support vs Intuit: 4.9%
- Provide Support vs HubSpot: 4.8%
- Provide Support vs Shopify: 4.5%
- Provide Support vs Chatwoot: 4.1%
- Provide Support vs WhosOn: 3.2%
Data current as of August 2026
10 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
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