Userlike Customer Signals
15 Userlike customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Userlike's competitive position is shifting.
Where Userlike wins customers from competitors
Accounts that switched from a competitor to Userlike over the last 12 months. Each figure is Userlike's win rate in switches against that competitor, ranked from highest to lowest.
Where Userlike lost customers in the last 12 months
Userlike's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Userlike customer in the last 12 months; thickness = share of all churns.
- Userlike vs Zendesk: 22.8%
- Userlike vs WhatsApp: 10.4%
- Userlike vs Tawk.to: 9.6%
- Userlike vs Smartsupp: 5.8%
- Userlike vs HubSpot: 5.6%
- Userlike vs Intercom: 5.4%
- Userlike vs Tidio: 5%
- Userlike vs Text: 3.4%
- Userlike vs Freshworks: 3.2%
- Userlike vs Chatwoot: 3%
Data current as of August 2026
15 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card