Win / Loss Data
Userlike Customer Signals
See Userlike's live competitive picture - head-to-head win rates against HubSpot and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where Userlike wins customers from competitors
Accounts that switched from a competitor to Userlike over the last 12 months. Each figure is Userlike's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Userlike lost customers in the last 12 months
Userlike's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Userlike customer in the last 12 months; thickness = share of all churns.
- Userlike vs HubSpot: 14.6%
- Userlike vs Zendesk: 13.4%
- Userlike vs Intuit: 8.3%
- Userlike vs Shopify: 6.1%
- Userlike vs WhatsApp: 6%
- Userlike vs Tawk.to: 5.8%
- Userlike vs Shopware: 4.6%
- Userlike vs Smartsupp: 3.4%
- Userlike vs Intercom: 2.7%
- Userlike vs Tidio: 2.7%
Data current as of July 2026
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Live head-to-head win rates against HubSpot and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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