WordPress Chat Customer Signals
247 WordPress Chat customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how WordPress Chat's competitive position is shifting.
Where WordPress Chat wins customers from competitors
Accounts that switched from a competitor to WordPress Chat over the last 12 months. Each figure is WordPress Chat's win rate in switches against that competitor, ranked from highest to lowest.
Where WordPress Chat lost customers in the last 12 months
WordPress Chat's biggest competitive threats. Each ribbon shows a vendor that picked up a churned WordPress Chat customer in the last 12 months; thickness = share of all churns.
- WordPress Chat vs WooCommerce: 35.6%
- WordPress Chat vs WhatsApp: 9.8%
- WordPress Chat vs HubSpot: 8.1%
- WordPress Chat vs Tawk.to: 6.8%
- WordPress Chat vs Tidio: 5.7%
- WordPress Chat vs Intuit: 5.5%
- WordPress Chat vs Shopify: 4.2%
- WordPress Chat vs Chaty Premio: 3.6%
- WordPress Chat vs Brevo: 2.8%
- WordPress Chat vs Chatwoot: 2.6%
Data current as of August 2026
247 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card