eDesk (xsellco) Customer Signals
18 eDesk (xsellco) customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how eDesk (xsellco)'s competitive position is shifting.
Where eDesk (xsellco) wins customers from competitors
Accounts that switched from a competitor to eDesk (xsellco) over the last 12 months. Each figure is eDesk (xsellco)'s win rate in switches against that competitor, ranked from highest to lowest.
Where eDesk (xsellco) lost customers in the last 12 months
eDesk (xsellco)'s biggest competitive threats. Each ribbon shows a vendor that picked up a churned eDesk (xsellco) customer in the last 12 months; thickness = share of all churns.
- eDesk (xsellco) vs Shopify: 35%
- eDesk (xsellco) vs Zendesk: 23.5%
- eDesk (xsellco) vs klaviyo: 7.7%
- eDesk (xsellco) vs HubSpot: 4.6%
- eDesk (xsellco) vs Intuit: 4.2%
- eDesk (xsellco) vs Gorgias: 3.8%
- eDesk (xsellco) vs Tidio: 2%
- eDesk (xsellco) vs Tawk.to: 1.8%
- eDesk (xsellco) vs Text: 1.5%
- eDesk (xsellco) vs Replyco: 1.3%
Data current as of August 2026
18 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
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