Win / Loss Data

Zoho (Sales IQ) Customer Signals

776 Zoho (Sales IQ) customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Zoho (Sales IQ)'s competitive position is shifting.

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57%Win rate
115Rivals tracked
776In-market
Competitive wins

Where Zoho (Sales IQ) wins customers from competitors

Accounts that switched from a competitor to Zoho (Sales IQ) over the last 12 months. Each figure is Zoho (Sales IQ)'s win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Olark
93%
Rocket.Chat
83%
Zendesk
75%
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Churn destinations

Where Zoho (Sales IQ) lost customers in the last 12 months

Zoho (Sales IQ)'s biggest competitive threats. Each ribbon shows a vendor that picked up a churned Zoho (Sales IQ) customer in the last 12 months; thickness = share of all churns.

Where Zoho (Sales IQ) customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Zoho (Sales IQ) customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Zoho (Sales IQ)Zoho (Sales IQ) vs HubSpot: 20.6%HubSpotZoho (Sales IQ) vs Shopify: 9.5%ShopifyZoho (Sales IQ) vs Tawk.to: 7%Tawk.toZoho (Sales IQ) vs WhatsApp: 5.6%WhatsAppZoho (Sales IQ) vs Zendesk: 5.4%ZendeskZoho (Sales IQ) vs WooCommerce: 5.3%WooCommerceZoho (Sales IQ) vs Intuit: 4.3%IntuitZoho (Sales IQ) vs Chatwoot: 2.9%ChatwootZoho (Sales IQ) vs Brevo: 2.8%BrevoZoho (Sales IQ) vs Tidio: 2.8%Tidio
  • Zoho (Sales IQ) vs HubSpot: 20.6%
  • Zoho (Sales IQ) vs Shopify: 9.5%
  • Zoho (Sales IQ) vs Tawk.to: 7%
  • Zoho (Sales IQ) vs WhatsApp: 5.6%
  • Zoho (Sales IQ) vs Zendesk: 5.4%
  • Zoho (Sales IQ) vs WooCommerce: 5.3%
  • Zoho (Sales IQ) vs Intuit: 4.3%
  • Zoho (Sales IQ) vs Chatwoot: 2.9%
  • Zoho (Sales IQ) vs Brevo: 2.8%
  • Zoho (Sales IQ) vs Tidio: 2.8%

Data current as of August 2026

Hi Zoho (Sales IQ) team

776 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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