Win / Loss Data

AnyChat Customer Signals

12 AnyChat customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how AnyChat's competitive position is shifting.

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71%Win rate
21Rivals tracked
12In-market
Competitive wins

Where AnyChat wins customers from competitors

Accounts that switched from a competitor to AnyChat over the last 12 months. Each figure is AnyChat's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Tidio
88%
Tawk.to
87%
Intercom
86%
More competitors in the full datasetUnlock the full dataset
Churn destinations

Where AnyChat lost customers in the last 12 months

AnyChat's biggest competitive threats. Each ribbon shows a vendor that picked up a churned AnyChat customer in the last 12 months; thickness = share of all churns.

Where AnyChat customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where AnyChat customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.AnyChatAnyChat vs WhatsApp: 24.6%WhatsAppAnyChat vs Chaty Premio: 8.5%Chaty PremioAnyChat vs Zendesk: 7.6%ZendeskAnyChat vs Tawk.to: 6.8%Tawk.toAnyChat vs Smartsupp: 4.2%SmartsuppAnyChat vs JivoSite: 4.2%JivoSiteAnyChat vs Crisp: 4.2%CrispAnyChat vs Shopify: 4.2%ShopifyAnyChat vs Brevo: 3.4%BrevoAnyChat vs Chatbase: 3.4%Chatbase
  • AnyChat vs WhatsApp: 24.6%
  • AnyChat vs Chaty Premio: 8.5%
  • AnyChat vs Zendesk: 7.6%
  • AnyChat vs Tawk.to: 6.8%
  • AnyChat vs Smartsupp: 4.2%
  • AnyChat vs JivoSite: 4.2%
  • AnyChat vs Crisp: 4.2%
  • AnyChat vs Shopify: 4.2%
  • AnyChat vs Brevo: 3.4%
  • AnyChat vs Chatbase: 3.4%

Data current as of August 2026

Hi AnyChat team

12 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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