Channel Talk Customer Signals
22 Channel Talk customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Channel Talk's competitive position is shifting.
Where Channel Talk wins customers from competitors
Accounts that switched from a competitor to Channel Talk over the last 12 months. Each figure is Channel Talk's win rate in switches against that competitor, ranked from highest to lowest.
Where Channel Talk lost customers in the last 12 months
Channel Talk's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Channel Talk customer in the last 12 months; thickness = share of all churns.
- Channel Talk vs Shopify: 35.1%
- Channel Talk vs HubSpot: 11.7%
- Channel Talk vs Zendesk: 7.1%
- Channel Talk vs klaviyo: 4.6%
- Channel Talk vs WooCommerce: 2.8%
- Channel Talk vs OpenAI: 2.6%
- Channel Talk vs Wix: 2.5%
- Channel Talk vs Tidio: 2.4%
- Channel Talk vs Rocket.Chat: 2.3%
- Channel Talk vs Intercom: 2.1%
Data current as of August 2026
22 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card