Win / Loss Data
Glassix Customer Signals
See Glassix's live competitive picture - head-to-head win rates against WhatsApp and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where Glassix wins customers from competitors
Accounts that switched from a competitor to Glassix over the last 12 months. Each figure is Glassix's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Glassix lost customers in the last 12 months
Glassix's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Glassix customer in the last 12 months; thickness = share of all churns.
- Glassix vs WhatsApp: 61.9%
- Glassix vs OpenAI: 7.1%
- Glassix vs Chatwoot: 7.1%
- Glassix vs Tawk.to: 4.8%
- Glassix vs Gorgias: 4.8%
- Glassix vs GetButton: 2.4%
- Glassix vs Tidio: 2.4%
- Glassix vs Chaty Premio: 2.4%
- Glassix vs WhatsHelp: 2.4%
- Glassix vs Wix (Chat): 2.4%
Data current as of July 2026
Hi Glassix team
See who's picking up Glassix customers
right now.
Live head-to-head win rates against WhatsApp and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
Live data · Updated daily · No credit card