GrooveHQ Customer Signals
2 GrooveHQ customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how GrooveHQ's competitive position is shifting.
Where GrooveHQ wins customers from competitors
Accounts that switched from a competitor to GrooveHQ over the last 12 months. Each figure is GrooveHQ's win rate in switches against that competitor, ranked from highest to lowest.
Where GrooveHQ lost customers in the last 12 months
GrooveHQ's biggest competitive threats. Each ribbon shows a vendor that picked up a churned GrooveHQ customer in the last 12 months; thickness = share of all churns.
- GrooveHQ vs Zendesk: 31.2%
- GrooveHQ vs Intercom: 14%
- GrooveHQ vs Freshworks: 6.2%
- GrooveHQ vs Tawk.to: 5.3%
- GrooveHQ vs OpenAI: 4.6%
- GrooveHQ vs Olark: 4.1%
- GrooveHQ vs HubSpot: 3.7%
- GrooveHQ vs WhatsApp: 3.2%
- GrooveHQ vs Chatwoot: 3%
- GrooveHQ vs Text: 2.1%
Data current as of August 2026
2 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card