Brevo (Live Chat) Customer Signals
72 Brevo (Live Chat) customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Brevo (Live Chat)'s competitive position is shifting.
Where Brevo (Live Chat) wins customers from competitors
Accounts that switched from a competitor to Brevo (Live Chat) over the last 12 months. Each figure is Brevo (Live Chat)'s win rate in switches against that competitor, ranked from highest to lowest.
Where Brevo (Live Chat) lost customers in the last 12 months
Brevo (Live Chat)'s biggest competitive threats. Each ribbon shows a vendor that picked up a churned Brevo (Live Chat) customer in the last 12 months; thickness = share of all churns.
- Brevo (Live Chat) vs Shopify: 15.7%
- Brevo (Live Chat) vs HubSpot: 14.8%
- Brevo (Live Chat) vs WhatsApp: 8.9%
- Brevo (Live Chat) vs WooCommerce: 7.7%
- Brevo (Live Chat) vs Tawk.to: 4.9%
- Brevo (Live Chat) vs Chatwoot: 4.1%
- Brevo (Live Chat) vs klaviyo: 4%
- Brevo (Live Chat) vs Zendesk: 3.7%
- Brevo (Live Chat) vs OpenAI: 3.1%
- Brevo (Live Chat) vs Crisp: 2.3%
Data current as of August 2026
72 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
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