ChatBeacon Customer Signals
1 ChatBeacon customer opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how ChatBeacon's competitive position is shifting.
Where ChatBeacon wins customers from competitors
Accounts that switched from a competitor to ChatBeacon over the last 12 months. Each figure is ChatBeacon's win rate in switches against that competitor, ranked from highest to lowest.
Where ChatBeacon lost customers in the last 12 months
ChatBeacon's biggest competitive threats. Each ribbon shows a vendor that picked up a churned ChatBeacon customer in the last 12 months; thickness = share of all churns.
- ChatBeacon vs Crisp: 67.6%
- ChatBeacon vs Tawk.to: 4.1%
- ChatBeacon vs Intercom: 3.3%
- ChatBeacon vs Freshworks: 2.5%
- ChatBeacon vs Zendesk: 2.4%
- ChatBeacon vs Text: 2.3%
- ChatBeacon vs WhatsApp: 2%
- ChatBeacon vs Tidio: 1.8%
- ChatBeacon vs JivoSite: 1.5%
- ChatBeacon vs Zoho: 1.5%
Data current as of August 2026
1 of your customer is trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
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