Chatstack Customer Signals
6 Chatstack customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Chatstack's competitive position is shifting.
Where Chatstack wins customers from competitors
Accounts that switched from a competitor to Chatstack over the last 12 months. Each figure is Chatstack's win rate in switches against that competitor, ranked from highest to lowest.
Where Chatstack lost customers in the last 12 months
Chatstack's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Chatstack customer in the last 12 months; thickness = share of all churns.
- Chatstack vs Tawk.to: 35.5%
- Chatstack vs Chatwoot: 17.4%
- Chatstack vs WhatsApp: 8.7%
- Chatstack vs Crisp: 7.2%
- Chatstack vs Zendesk: 6.5%
- Chatstack vs Tidio: 5.1%
- Chatstack vs Zoho: 3.6%
- Chatstack vs OpenAI: 2.2%
- Chatstack vs HubSpot: 2.2%
- Chatstack vs ChatBeacon: 2.2%
Data current as of August 2026
6 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card