Win / Loss Data
Glance Customer Signals
9 Glance customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Glance's competitive position is shifting.
44%Win rate
15Rivals tracked
9In-market
Competitive wins
Where Glance wins customers from competitors
Accounts that switched from a competitor to Glance over the last 12 months. Each figure is Glance's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Glance lost customers in the last 12 months
Glance's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Glance customer in the last 12 months; thickness = share of all churns.
- Glance vs Zendesk: 15.6%
- Glance vs Zoho: 12.2%
- Glance vs OpenAI: 12.2%
- Glance vs Freshworks: 7.8%
- Glance vs Intercom: 6.7%
- Glance vs WhatsApp: 6.7%
- Glance vs LivePerson: 6.7%
- Glance vs SalesForce: 5.6%
- Glance vs twilio: 5.6%
- Glance vs Glia: 4.4%
Data current as of August 2026
Hi Glance team
9 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card