Glance Customer Signals

See Glance's live competitive picture - head-to-head win rates against HubSpot and other competitors, where retention risk is concentrated, and how the category is shifting.

Where Glance wins customers from competitors

Accounts that switched from a competitor to Glance over the last 12 months. Each figure is Glance's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Tidio
100%
SalesForce
90%
Rocket.Chat
86%
Freshworks
75%
Intercom
70%
Intuit
63%
WhatsApp
50%
Atlassian
44%
Zendesk
30%
HubSpot
29%

Where Glance lost customers in the last 12 months

Glance's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Glance customer in the last 12 months; thickness = share of all churns.

Where Glance customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Glance customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.GlanceGlance vs HubSpot: 21.5%HubSpotGlance vs OpenAI: 10.1%OpenAIGlance vs Zendesk: 8.9%ZendeskGlance vs LivePerson: 7.6%LivePersonGlance vs Shopify: 7.6%ShopifyGlance vs Atlassian: 6.3%AtlassianGlance vs WhatsApp: 5.1%WhatsAppGlance vs Tawk.to: 5.1%Tawk.toGlance vs Intercom: 3.8%IntercomGlance vs Brevo: 3.8%Brevo
  • Glance vs HubSpot: 21.5%
  • Glance vs OpenAI: 10.1%
  • Glance vs Zendesk: 8.9%
  • Glance vs LivePerson: 7.6%
  • Glance vs Shopify: 7.6%
  • Glance vs Atlassian: 6.3%
  • Glance vs WhatsApp: 5.1%
  • Glance vs Tawk.to: 5.1%
  • Glance vs Intercom: 3.8%
  • Glance vs Brevo: 3.8%

Data current as of July 2026

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Live head-to-head win rates against HubSpot and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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